ChurnWard

ChurnWard is a revenue-recovery tool for SaaS. It addresses the silent killer of MRR: failed payments that the payment processor's basic retry logic fails to recover, leaving willing customers locked out and revenue gone.

What it does

• Dunning recovery: automated email flows with smart retry timing, recovering revenue the moment a payment fails.
• Expiring-card alerts: notify customers before their card expires, preventing failures before they happen.
• Subscription win-back: targeted offers to churned subscribers, bringing back customers who cancelled days or months ago.
• Revenue analytics: MRR, churn rate, and recovery metrics in one dashboard.
• Multi-processor support: Stripe and Dodo Payments today, with more processors coming.

Why this category matters

Failed payments are the largest non-product source of SaaS revenue loss, and they are largely invisible: the customer wanted to stay, the card failed, and the processor's default retry logic gave up. A tool that actively recovers these payments is one of the highest-ROI operational tools a SaaS can deploy.

Notes

Setup in under 10 minutes. The site positions the subscription fee as recoverable with one or two saved payments, which is a fair benchmark for evaluating whether the tool pays for itself.